Privacy Policy
Introduction
We are committed to protect the privacy of visitors and customers of the neoslegal.co website (the “Site“). The purpose of this policy is to describe how we collect, use and otherwise handle Personal Information that is provided or made available to us, or that we collect from you, when you use the Site, and explains the circumstances in which we may transfer this to others, under the Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data and any other relevant legislations applicable in the UAE (“PDPL”).
“Personal Information” is information relating to you, which can be used to personally identify you (either directly or indirectly).
Collection and Use of Personal Information
- Information that we collect
The types of information that we may collect from you, depending on how you use the Site include:
- your name;
- your email address;
- your landline and mobile telephone numbers (business and personal);
- any other information that you choose to provide to us when filling out a contact form on the Site;
- your geographic location (country/territory where you are living and/or working);
2. How we use your Personal Information
Enquiry Forms – we may collect your Personal Information, which you choose to provide when you fill in forms on the Site, including the information set out above. We may use this Personal Information to respond to your queries, and/or provide the services and/or information that you have requested.
Business Purposes – we may also use your Personal Information for our business purposes such as:
- record keeping, statistical analysis, internal reporting and research purposes;
- to ensure network and information security;
- to notify you about changes to our services;
- to investigate any complaint you make;
- to customise various aspects of the Site to improve your experience;
- to host, maintain and otherwise support the operation of the Site;
- for business and disaster recovery (e.g. to create back-ups);
- for document retention/storage;
- for database management;
- to protect the rights, property, and/or safety of our firm, personnel and others; and
- to ensure the quality of the services we provide to our users.
In addition, we may use your Personal Information for additional specific purposes made clear at the point of collection on particular pages of the Site in accordance with PDPL.
If you choose not to provide Personal Information requested by us, we may not be able to provide you with the information and/or services you have requested or otherwise fulfil the purpose(s) for which we have asked for the Personal Information. Aside from this, your visit to the Site will remain unaffected.
3. Legal grounds for collection and use of Personal Information
We rely upon your consent to process your Personal Information in relation to marketing information and events information we may send to you. In other cases, we process your Personal Information where we need to do so:
- to comply with PDPL and our legal and regulatory obligations;
- for our legitimate interests in:
– responding to your queries;
– providing services and/or information to you;
– our internal business purposes, as set out above.
4. Cookies
A cookie is a small text file which is placed onto your device when you access the Site. We use cookies and other online tracking devices to make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not, usually, identify you personally. In certain circumstances, we may collect personal information about you – but only where you voluntarily provide it (e.g. by completing an online form).
In most cases, we will need your consent in order to use cookies. The exception is where the cookie is essential in order for us to provide you with a service you have requested.
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of the Website.
Sharing of Your Information
We will never share any personal information provided on the Site or through email with any outside parties. We may share non-personal, aggregated information as outlined above (in generic data) with our hosts, customers, partners and advertisers. Aggregated information is not linked to any personal information that can identify an individual person. We will not give, trade, sell, or otherwise distribute any personal information you provide to us without your written permission, unless required by law.
Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect through the Site. However, please be advised that We cannot guarantee and has no control over the public or third-party network through which you send your Personal Information to the Site.
Confidentiality
We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make Personal Information commercially available to any third-party, except that we may share information with our service providers for the purposes set out in this Policy. We will maintain the confidentiality of and protect your information in accordance with our Policy and all PDPL.
How to Correct or Delete Your Information
We honour requests from you to correct, amend or delete any information you may have sent us. To correct, amend or delete account information, hello@neoslegal.co. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Changes to this Policy
We will occasionally update this Policy as needed.