TL;DR
VASPs in the UAE must run full FATF-aligned AML/CFT programs under oversight from the CBUAE, SCA, and VARA. Core obligations include appointing a Compliance Officer and MLRO, applying a risk-based approach, performing CDD/EDD with PEP screening, continuous transaction monitoring, and implementing the Travel Rule for transfers. Non-compliance risks fines, licence action and potential criminal liability.
This guide explains what to implement, how to document it and how to stay audit-ready in the UAE.
As the landscape of virtual assets continues to evolve, it presents an increasing challenge to regulators and law enforcement in ensuring financial transparency and accountability. Similar to traditional financial institutions such as banks and payment services providers (PSP), VASPs facilitate cross-border transactions, thus creating risks of unmonitored movement of illicit funds.
Moreover, the decentralized and anonymous nature of virtual assets poses challenges in tracking the flow of funds. This, in turn, increases risks for criminals to exploit virtual assets (VAs) and move or store illicit funds.
Without proper anti-money laundering (AML) controls, VAs can be used for illegal activities such as money laundering, terrorist financing, drug trafficking, cybercrime, and fraud. AML compliance plays a crucial role in mitigating these risks by implementing controls to detect and report suspicious activities.
AML Compliance for VASPs in the UAE
In the UAE, AML and CFT rules and regulations are established at the federal level. Additionally, both federal and local supervisory authorities – such as the UAE Central Bank, the SCA, and the VARA – have the authority to issue rules and guidance that impose further requirements on VASPs.
While additional requirements may be imposed under specific regulatory regimes, the global approach to anti-money laundering and counter-terrorist financing remains consistent. The decentralized nature of virtual asset transactions and the lack of effective AML/CTF controls create opportunities for the misuse of virtual assets for money laundering purposes.
In response to this challenge, there is a globally accepted approach primarily guided by recommendations and guidance from the Financial Action Task Force (FATF).
This approach dictates that VASPs must be regulated for anti-money laundering/counter-terrorist financing purposes, be licensed or registered, and be subject to effective systems for monitoring or supervision (FATF Recommendation 15).
The AML/CFT obligations imposed on VASPs in the UAE are based on the recommendations outlined by the Financial Action Task Force (FATF) and include the following:
Developing AML/CFT Policies and Procedures
VASPs are required to implement robust AML/CFT policies that clearly outline how they will comply with the regulatory framework. These policies must cover all areas of risk management, including customer due diligence (CDD), enhanced due diligence (EDD) for higher-risk clients, and the monitoring of suspicious transactions.
The procedures should include detailed steps for identifying, reporting, and mitigating the risk of financial crimes. The policies must also include regular updates to ensure compliance with evolving regulations and guidance from regulatory authorities such as the UAE’s Financial Intelligence Unit (FIU), CBUAE and VARA.
Personnel
VASPs must appoint qualified personnel to oversee AML/CFT compliance efforts. This includes designating a Compliance Officer (CO) and Money-Laundering Reporting Officer (MLRO) responsible for ensuring that the company complies with regulatory requirements and reports suspicious activities.
Both the CO and MLRO must have expertise in AML/CFT, and preferably have a background in virtual assets space.
Their responsibilities include:
- Developing and implementing internal AML/CFT policies and procedures.
- Reviewing suspicious transactions and deciding whether to report them.
- Reporting suspicious activities and transactions to senior management and regulatory authorities.
- Building a compliance culture with well-trained staff.
- Cooperating with authorities, providing requested documents and access.
The UAE’s AML framework establishes personal liability for COs and MLROs if they fail to fulfil their specified duties. Enforcement actions against individuals may include written warnings, fines, imprisonment, and temporary bans from working in the relevant sector.
Apply a Risk-Based Approach
VASPs are required to apply a risk-based approach with regard to their AML/CTF strategy, which is proportionate to the nature of their business operations and their clientele. A risk-based approach ensures that the VASP can identify, assess, and manage risks associated with VAs and ML/TF. In assessing and identifying risks, VASPs must take the following factors into consideration:
→ Customer Risks
VASP must identify customer risk levels during due diligence and ongoing monitoring processes and apply an appropriate risk-based approach.
→ Products and Services Risks
VASP must be aware of the risks associated with the nature of the products or services it offers.
→ Geographical Risks
VASP must assess the risks posed by each jurisdiction in which it operates and where its customer base originates.
→ Transaction Volume and Complexity Risks
VASP must understand customers’ expected transaction amounts during onboarding to establish an appropriate risk level based on a normal transaction pattern, allowing the company to detect suspicious or abnormal activity.
Conduct CDD
Customer Due Diligence (CDD) is essential for verifying customer identity, understanding business relationships, and assessing risk levels. VASPs operating in the UAE are required to conduct CDD in the following cases:
- During the commencement of business relationships;
- When performing incidental transactions for a customer whenever such transactions are equivalent to or exceeding AED 55,000, whether it is a single transaction or seemingly- related multiple transactions;
- When performing incidental transactions in the form of wire transfers equivalent to or exceeding AED 3,500;
- If a crime is suspected; and
- If there are doubts about the validity or adequacy of customer identification data obtained previously.
Apply Enhanced Measures for High-Risk Customers
For customers or transactions deemed high-risk, enhanced due diligence (EDD) measures should be applied to acquire additional information to scrutinize potential money laundering activities and high-risk individuals linked to such activities.
The following categories of customers may be considered high-risk from ML/FT perspective:
- Individuals or entities associated with high-risk countries.
- Individuals or entities whose behavior or transactions raise suspicions of ML/FT.
- Customers whose behavior suggests a connection to criminal proceeds, or whose executed transactions do not align with their profile.
- Politically Exposed Persons (PEPs) and those connected to them.
If such customers are identified, the VASP must apply enhanced due diligence when serving them. EDD actions may include:
- Gather more information about the company’s ownership structure, key stakeholders, and business activities.
- Evaluate the Ultimate Beneficial Owners (UBOs) to reduce risks associated with people who own or control the entity.
- Confirm the legitimate source of wealth and funds, ensuring they are not derived from illegal activities.
- Enhance identity verification processes by adding documentation or verification methods such as selfie verification or address verification.
- Assess specific risk factors related to customers, including their location, industry, transactional behavior, and any past regulatory or legal issues.
Identify and Monitor PEPs
VASPs must have effective procedures in place to identify whether a client or beneficial owner is a Politically Exposed Person (PEP). This involves using databases, screening tools, and external sources to classify individuals as domestic or foreign PEPs, or their close associates and family members.
Since PEPs are considered higher-risk clients due to their potential involvement in corruption or misuse of funds, VASPs must take enhanced measures when onboarding and transacting with them.
For PEPs, VASPs must conduct EDD, which involves stricter scrutiny compared to regular customers. This includes:
- Identifying the Source of Funds and Wealth: VASPs must verify the source of wealth and the origin of funds used by PEPs to ensure that they are legitimate and not connected to illicit activities.
- Ongoing Monitoring: VASPs must continuously monitor transactions involving PEPs to detect any unusual or suspicious activity. This includes regular reviews of the relationship, assessing any changes in the risk profile, and identifying patterns that could indicate money laundering or terrorist financing risks.
Onboarding or maintaining a business relationship with a PEP requires approval from senior management within the VASP. This reflects the elevated risk associated with PEPs and ensures that decisions regarding these clients are made with appropriate oversight.
Follow Travel Rule
The Travel Rule, originally introduced by the FATF, requires VASPs to collect and share information about the parties involved in virtual asset transactions exceeding AED 3,500.
VASPs must gather and verify specific details about both the originator (the person sending the virtual assets) and the beneficiary (the person receiving the virtual assets).
This information typically includes:
For the Originator:
- Full name
- Account number (or a unique identifier for the virtual asset transaction)
- Physical address, national ID number, or customer identification number
- Date and place of birth (where applicable)
For the Beneficiary:
- Full name
- Account number (or a unique identifier for the virtual asset transaction)
The VASP shall retain the information of the originator and beneficiary and make it available to the competent authorities.
Ensure Ongoing Monitoring
Ongoing monitoring is critical for detecting unusual or suspicious activity and ensuring that the customer’s profile remains accurate and updated. This includes monitoring transactions for suspicious patterns, such as:
- High volumes of small transactions.
- Transactions involving high-risk jurisdictions.
- One-off or unusually structured transactions.
VASPs must implement a robust screening process that checks all customers, beneficial owners, and related parties against relevant sanctions lists. In addition to the onboarding phase, this process should be done at regular intervals throughout the relationship.
For high-risk customers, regular reassessment of their risk profile is necessary. This allows for the timely application of enhanced measures where needed.
Suspicious Transaction Reporting
Filing of Suspicious Transaction Reports (STR) is a mandatory requirement as per the UAE AML Law. VASPs, along with Financial Institutions (FIs) and Designated Non-Financial Businesses and Professions (DNFBPs) are required to submit STR in case of suspecting a suspicious transaction.
A suspicious transaction is defined as any transaction, attempted transaction, or funds for which an obligated entity has reasonable grounds to suspect as constituting any of the following:
1. The proceeds of crime (money laundering and related predicate offenses), or financing of terrorism or illegal organizations.
2. Being related to the crimes of money laundering and related predicate offenses, the financing of terrorism, or illegal organizations.
3. Being intended to be used in an activity related to such crimes.
If a VASP identifies any suspicious transactions, they must promptly report it to the Financial Intelligence Unit (FIU). There is no specific time limit, but entities should submit the STR to the FIU immediately once the suspicious nature of the transaction is evident.
Failure to report a suspicious transaction without delay, whether intentionally or due to gross negligence, is a federal crime in the UAE. It may result in the following sanctions: imprisonment and/or a fine of no less than AED 100,000 and no more than AED 1,000,000.
It is essential to recognize that VASPs are strictly prohibited from disclosing, either directly or indirectly, to clients or any third parties, any reports, intended reports of suspicious activities, or any related information. Furthermore, they must not indicate whether an investigation is currently in progress.
This prohibition is known as the “tipping off” rule, which is designed to prevent alerting the individuals involved and potentially jeopardizing the investigation. Non-compliance with this rule will also result in sanctions.
Record-Keeping
VASPs should uphold comprehensive records of their transactions and customer data to guarantee traceability and regulatory adherence, and they should promptly furnish these records upon request by regulatory authorities. These records must be kept for a minimum of 5 years. Notably, the 5-year period is the minimum requirement at the Federal level.
However, in Financial Free Zones VASPs are obliged to retain records for 6 years and in Dubai, according to VARA’s regulations, this duration is extended to 8 years.
Ensure continuous training of staff
In addition to all the above-mentioned requirements, VASPs must ensure that their employees receive training suitable for the duties that the staff is required to perform in their role, which shall be provided at the beginning of their employment and on an ongoing basis.
Training programs should be customized to the VASP’s specific risk profile and operations. Employees should be regularly updated on emerging VA-related risks, new regulatory requirements, and typologies of ML/TF.
Training should be documented properly, with clear tracking of attendance and performance.
Supervisory Authorities
The main body responsible for ensuring that UAE entities follow the AML compliance procedures and sync with the AML laws is the Financial Intelligence Unit (FIU) of the UAE. FIU operates independently and diligently analyzes reports from FIs, DNFBPs, and VASPs.
They can request additional information to enhance their analysis and provide constructive feedback to strengthen anti-money laundering procedures. FIU cooperates with other authorities, including law enforcement, exchanges valuable insights internationally, and continuously develops their capabilities through staff training and research initiatives. Under the UAE AML Law, VASPs must report suspicious transactions and information relevant to such transactions to the FIU.
If no actions were taken in case of identifying suspicious activity, FIU and other supervisory authorities are authorized to assess the risks of VASPs, conduct supervisory operations (including inspections) and impose administrative penalties on VASPs for violations of applicable laws and regulations.
The Executive Office for Control and Non-Proliferation (EOCN) is authorized to serve as a central authority for implementing Targeted Financial Sanctions in the UAE.
The Office has several responsibilities, including:
- receiving and processing grievances related to listings on UN and local sanction lists,
- handling applications for the use of frozen funds in accordance with the Sanctions Lists,
- distributing updates on local and UN lists to government agencies and the private sector,
- facilitating coordination and information exchange among government agencies.
GoAML Portal
The goAML portal is a key tool provided by the FIU for VASPs and other regulated entities to report suspicious transactions and activities related to AML and CFT.
All VASPs operating in the UAE are required to register with the goAML portal as part of their compliance program. The Compliance Officer designated by a VASP is the point of contact with the FIU and is responsible for submitting reports on behalf of the entity. When VASP identifies a suspicious transaction, goAML portal is the place where VASP can submit their STR.
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Since 2016, NeosLegal has helped over 300 crypto ventures, exchanges, funds and Web3 teams launch and scale in the UAE by pairing legal strategy with hands-on execution. We guide founders through regulator fit and licensing across SCA, VARA, CBUAE, ADGM, and DIFC, set up corporate and governance structures, draft token issuance and disclosure documents, and prepare complete VASP applications with regulator engagement.
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